Fantastic Sams Cut & Color

Very disappointed with how this salon is being run after Ron left to go to another salon. Shelley, the new salon manager, has been very unpleasant since my first interaction with her a few months ago. I started going across the street to Ulta, but figured I'd give them one more try because Gabby the stylist is sweet.

Today, I came in for my keratin treatment appointment. After refusing to buy their shampoo (every shampoo I've bought from here makes my hair greasy), she basically tells me I must buy it or I can't do the service. I've had this service done 5-6 times in the past two years and NEVER have they forced me to get a shampoo and conditioner. When I asked for the regional manager's number she told me she couldn't give it to me because it's his cell number.

No where on their website does it say you have to get the shampoo and conditioner to get either keratin treatments they offer. Save your time and go across the street to Ulta for better customer service and to avoid a rude, bratty salon manager.

Called Ulta across the street after I was refused service, scheduled same day, paid less, and had waaaay better results.

Olivia is very personable and gives a great haircut. Always pleased with the service and conversation. Worth the price and always a treat. Will be back every 3 weeks.

Last week I got A bad hair cut and it needed to be fixed. So, I went to fantastic Sams and Jennifer fixed it for me! Told me what she was doing and how I could style my hair. Very personable listens to what you want while suggesting what you can do. especially with a bad hair cut. Thank you Jennifer!

So glad I found this studio. Everyone was so friendly. Billie Joe listened to me and we agreed on a style. I am ecstatic. Thank you

When I first went to Fantastic Sam's, I was so bereft. My hair was falling out in clumps. That is when the manager?owner told me about their DS laboratories brand of products and Spectral RS. It helped me more than any Minoxidil prescribed by my derm.

Also, the stylist and staff treated me with compassion as I was very anxious about this. I went to Suzi (SUZY?) and she colored my hair beautifully and gave me a flattering hair cut. She was very professional. I will be back again soon. I love Fantastic Sam's on Dani Drive in Fort Myers.

I have been customer for over a year with Nancy at South Ft. Myers location and always was happy with the results....shampoo, cut and blow dry....every six to eight weeks and always had appointment. Had appointment on Thursday 11/10 at 12:40 p.m. I always received a text prior to appointment to confirm the same, but did not with this appointment. At 10:30 morning of appointment I called to confirm and was told they tried calling to see if I could reschedule another day because Nancy was overbooked. Drew said to come in at 12:40 that Nancy would be able to do appointment. When I arrived Nancy was rushed and said she wished I could have come another day....I asked her how much time she had for me and she said "ten minutes". I was honestly stunned and saddened by her treatment of me as I thought I was a regular client and always had good rapport. I said to her "nevermind" and left the Salon. Sad and dismayed.

Business Owner, Caterer and Onsite Chef

Victoria Roeser

I would actually give this business a no star review if I could, not due to the hair cut my son received but because of the fact my 12 year old son came out of there hearing multiple cuss words spoke by a particular employee. My son came from the back to the waiting room where I was sitting and told me she said the "f word" multiple times in her conversation with other employee and he could hear every bit of it. On a side note the girl who actually cut his hair was great! Just the unprofessional and not kid friendly atmosphere makes for one very upset momma. Especially when you are paying for a service and instead have your child subjected to a disgruntled employees foul
Mouth. Let's try to keep it a little classier in the future Fantastic Sam's.

What an awesome place! During this pandemic the owner paid every stylist plus gave the bonuses to help them and their family- What an incredible business owner! Have no idea who he or she is but my stylist from Patterson NJ told me she had the best owner in the world! Gotta really respect great business owners who step up and take care of the people! Thank you

Both my sister and I got our hair colored here. The results were unsatisfactory. Stylists did not seem to fully know what they were doing. They kept pushing Chi products on us. Also, the stylist that cut my sisters hair made it uneven and missed a whole section of her hair. I ended up having to fix it myself. Paying over 100$ each for this type of service is unacceptable. Stylist was nice but salon kept giving her more clients when she should gave been focusing on one client at a time. Unfortunately, for the money that we paid we will not be going back.

I got the best haircut that I have had in many years, if ever from Rebecca. She was so meticulous and thorough. My wife remarked that it was perfectly layered and every hair fell into place. Consider me a regular!